1. Introduction

QPersona (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI persona platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company)
• Voice recordings and conversation data with your QPersona
• Knowledge base content you upload
• Training data and corrections you provide
• Payment information

2.2 Automatically Collected Information

• Usage data and analytics
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Train and personalize your QPersona
• Process transactions
• Communicate with you about your account
• Analyze usage patterns to improve our platform

4. Data Security

We implement enterprise-grade security measures including:

• End-to-end encryption for all voice data
• SOC 2 Type II certification
• Data isolation between customers
• Regular security audits

5. Data Retention

We retain your data for as long as your account is active. You can request deletion of your data at any time by contacting support@qpersona.com.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

7. Contact Us

For privacy-related inquiries, contact us at:

Email: privacy@qpersona.com
Address: 123 Innovation Drive, San Francisco, CA 94105